The most frequent users of the In Arrivo apps might have noticed a somewhat recurrent problem in the loading of the back office information like the stops and their composition. The problem was due to an instability of the mysql DB service the Crissic provider has declared to be eased. At any rate we have established two counter-measure. Any second minute an agent check whether the server is down and in that case clears the situation and restarts it, should this action fail and in any case until the server is online again, control is transferred to a backup mysql server in Italy, whose possible downtime should be totally disassociated from the one of the main one in the US.

Tag:Mysql,Back-office,Resolution,Redundancy,Crissic,Baas

The Register.it web server, part of the Dada group, previously hosting the In Arrivo HD web site is apparently unable to serve it as it is due. In particular due to some unacknowledged measures on their part, the pages took forever to load apparently trying to repeatedly reload the same contents. How might it be possible is open to debate, yet upon moving the content elsewhere everything returned in order.
So we decided to temporarily move the site you are currently on to the taxi professional server to immediately return the users to the expected experience part of the missione of the In Arrivo suite as well as to give some time to Register to study the case and possibly come out with a solution.
Should not any such solution come out, we are going to move the server to a competing server, most probably Aruba already hosting the Virtual Tags web site, after the due tests. As a consequence of the policies of the new provider not allowing to store contents before the reallocation of the domain, there will probably be some downtimes that we hope to reduce to the minimum.

The back-office for the apps is safely handled by other servers and so this will not affect the functionalities of the suite.

Tag:Register,Freeze,Problems,Back-office,aruba