The most frequent users of the In Arrivo apps might have noticed a somewhat recurrent problem in the loading of the back office information like the stops and their composition. The problem was due to an instability of the mysql DB service the Crissic provider has declared to be eased. At any rate we have established two counter-measure. Any second minute an agent check whether the server is down and in that case clears the situation and restarts it, should this action fail and in any case until the server is online again, control is transferred to a backup mysql server in Italy, whose possible downtime should be totally disassociated from the one of the main one in the US.

Tag:Mysql,Back-office,Resolution,Redundancy,Crissic,Baas